Friday, 1 March 2013

Take Your Voice to the Cloud

By John B. Emmerson III


That shows in the quite slow growth of the current market and the main concerns started with individuals being kind of disappointed by the star of conversation recognition's functionality, Siri.

Fortunately, the difficulties people detected on Siri are not applicable in the case of enterprise conversation applications. Those remedies are capable of offering support to small and mid-size company, but to Fortune 1000 customers too. The high reliability of this type of solution is verified by the unified communication market's top participants confidence. A great speech recognition tool should offer great accuracy and continuous linguistic improvement capability.

The traditional obstacle companies face when contemplating to adopt speech technology is the considerable up-front expense necessary for the deployment and maintenance. Though there are little doubts regarding ROI, the preliminary costs and the rough monetary climate are the main reason many businesses put the project "on hold". It's true that standard on-premise deployments require large amounts of time and can deliver quite tricky to support.

The good news is that we now stay in the time of cloud-communications and cloud-based software. A hosted or cloud-based presentation technology service is no longer a topic of the concerns mentioned above. Offering the same benefits as a conventional premise-based SEAA (Speech Enabled Auto Assistant), it can be more rapidly and easily deployed. Above that the answer eliminates all associated costs of a premise-based option. The expenses become more foreseeable thanks to the pay-per-user/month product, a much more controlled method than a huge initial investment. There are a lot of great reasons for picking to deploy a cloud-based SEAA like the infinite flexibility it offers, enhanced communications continuity, centralized operations, reduced overall costs, and problems recovery. Accessing new technology will help enterprises deal with the challenges freedom and BYOD brings.

Any CIO, IT Manager, Call Center Manger and a lot of other professionals acknowledge how important it is nowadays to gain of extended value for existing voice and Unified Communications infrastructure and have support for an ongoing technique to align with the organizational needs.




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