Saturday, 12 July 2014

Tips In Offering Quality Virtual CIO Services

By Coleen Torres


Working in a company does not only mean that you are going to work with a president. Entry level staff are not the only people you will be working with. There are also those people who are from outside of the company whom you will be working with to ensure that the said business operates properly.

Having outsourced professionals working for you is basically due to the fact that there are tasks within the company that are much cheaper to pay for when they outsource it. A perfect example of this is the services of a Chief Information Officer. It is definitely cheaper to look for virtual CIO services than train one.

The said officer is also known as an IT or Information Technology director. If you are interested in this field of work, then you should consider establishing yourself as a freelance. If you do that, then you can offer your support to their every IT needs any time of the week, day, or month. You can offer them such service.

It is a requirement for you to gain your client's trust. This is the first step you will have to take to ensure that you establish yourself as a qualified professional. For this, you might need to inform them of the various things you can actually provide them with. Let them know of the benefits you can provide them too.

Let them understand what role you will be playing on their behalf. You should make sure that their expectations are appropriate so that you do not end up disappointing them. Their expectations are set by you. You should not exaggerate the things that you can do as to not disappoint them.

If you want to let them know what they can expect from you, there are some helpful tips that you should be able to take advantage of. These are those tips that most professionals should take into account for the sake of the client you are working together with. Here are those tips that will make it possible for you to work with a client.

First, you better establish yourself as your client's main technology contact especially when it comes to the company's IT needs. This is so that the clients do not have to go vendor hopping when they have IT needs. No matter what they need, you should do your best to cater to whatever it is that they want.

It is better for you to be the one to initiate the deal. This means that you should weed out first whether this customer is someone who fits with your service description. Give them a survey. If the client answers the survey in a manner that makes them fit for your service, then you can go ahead with the negotiations.

Use your rate card as a leverage. The rate card is a marketing document that will allow you to show your clients the big difference between a pay-as-you-go service and a service contract rate. It reduces the misunderstanding between you and your clients. You can also outline all the benefits you can provide to your clients with this document.




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